Frequently Asked Questions

Can I put asbestos in my bin?


No. Unless you have a bin that is dedicated for asbestos. If your bin is to be found to have asbestos in it you will be charged a reload and return to site fee or reload and tipped at an alternate facility at an extra cost to you.




What does the cost of the bin cover?


The cost covers us dropping the bin to you, picking the bin up and tipping of all contents of your bin.




What happens if a skip bin is over loaded?


If a skip bin is filled over the rim of the bin and we are unable to cover the contents securely, it is illegal to transport, and therefore can not be removed. In some cases the driver will remove the contents on the top of the bin and leave them next to the skip, and then remove the bin.
If the driver is unable to remove the overloaded material, the office staff will contact the client and give them the opportunity to order another skip at the same rate (or smaller bin if required) to place the overloaded items into. An appropriate collection date will then be arranged.




To what level can I fill the bin?


Bins may be filled to the top rail, no higher. As it is illegal to transport overloaded bins our drivers cannot remove the bin if it is overfull




Do I need a permit?


Councils have different regulations regarding skip bins. If you are unable to put the bin onto your property check with your local council to see if you require a permit.




How much notice am I required to give to hire a bin?


24 hours notice is ample. Depending on the availability of bins if you contact us before 10am we may be able to deliver a bin that same day we will do out best to fulfill all our clients request.




How long can I hire the bin for?


Our quoted hire period is up to 7 days. Your bin is automatically picked up on the 8th day unless you call our office for an extension. If you require the bin for longer than 7 days please contact us for our extended hire rates. Call one of our friendly customer service representatives for special weekday rates for our short term hire.




What can't I put in the bin?


It is illegal to put any of the following materials in a skip bin:
Food, Paint of any type, liquid waste, engine oils & grease, Asbestos & older fibro, Chemicals, Radioactive materials, Needles & Syringes, Acids, Noxious materials, Solvents, Gas Bottles,Fuel (petrol or diesel) , Household cleaners and chemicals, Explosives, Fibreglass insulation, Batteries, Poisons…and any other environmentally unfriendly substances.




What can I put in the bin?


Our bins are suitable for the following waste types
Household Waste, White Goods, Cabinets, Clothes, Toys, Cardboard/Boxes, Garden Waste, Construction & Building Waste, Soil & Dirt, Steel & Metal Waste, Office Waste, White goods & Appliances, Bricks, Concrete, Roof tiles & Rubble, Office Furniture,Computers, Photocopiers & Furniture.
Asbestos bins available on request




Can I get a short term hire?


Yes! We offer discounts on short term hire from Monday to Friday. Call our friendly office staff to discuss your options.




What if I need my bin for more then 7 days?


Please contact our office prior to arranged pickup date and they will be more then happy to help you out.





Extra Charged Items

Please note that there will be extra charges on the following items

Tyres

Carpet rolls

Mattresses

Tree stumps

Asbestos

Reloads

Environmental Discounts

We care about our environment and offer discounts on our 100% recycle bin.

We Would Love To Hear From You!

Send us a message below and we will respond back to you as quick as we can.

Phone: 0457 498 232

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